Crucial conversations : tools for talking when stakes are high / Kerry Patterson ... [et al.]
Publication details: New York : McGraw-Hill, c2012.Edition: 2nd edDescription: xviii, 244 p. : ill. ; 24 cmISBN:- 9780071775304 (hbk.)
- 0071775307 (hbk.)
- 9780071771320 (pbk.)
- 0071771328 (pbk.)
- 153.6 CRU 2012
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Shelf location | Call number | Materials specified | Vol info | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Graduate Collection | Taylor's Library-TU |
Floor 3, Shelf 2 , Side 2, TierNo 1, BayNo 4 |
153.6 CRU 2012 (Browse shelf(Opens below)) | 1 | Available | TBSxx,44001,02,GR | 5000126619 |
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| 153.6 BEE 2020 Interpersonal communication : | 153.6 BER Connecting : | 153.6 CRU Crucial conversations : | 153.6 CRU 2012 Crucial conversations : | 153.6 CRU 2012 Crucial conversations : | 153.6 ENG Engaging theories in interpersonal communication : | 153.6 ENG 2015 Engaging theories in interpersonal communication : |
Includes bibliographical references (p. 31) and index