Comparative study of job satisfaction factors between local budget hotel and international budget hotel in Chengdu City in China [electronic resource] / Lu Jing Jing.
By: Lu, Jing Jing.
Contributor(s): Alagas, Elangkovan Narayan | Université de Toulouse-Le Mirail
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Publisher: 2011Description: 1 CD-ROM ; 4 3/4 in.Subject(s): Taylor's University (Subang Jaya, Selangor, Malaysia) -- Dissertations | Hotels -- Employees -- Job satisfaction | Hotels -- ChinaDDC classification: 647.940683 Dissertation note: Thesis (Professional Master in International Hospitality and Tourism Management)--Taylor's Graduate School of Hospitality and Tourism, Taylor's University, 2011. Summary: The purpose of this study was to determine the factors of job satisfaction among the budget hotels employees in Chengdu City in China, and to discover the difference between local budget hotels and international budget hotels in Chengdu City in China. Results of this study showed that a significant difference in job satisfaction level that existed in local and international budget hotels in Chengdu City. The responses those working in international budget hotels a general job satisfaction level were higher than local budget hotels. The evidences showed that the compensation, work environment and communication these three facets that strong influence international budget hotels respondent's attitudes for what they are doing. In local budget hotels, the work environment was seemed as the significant relative variable that affected employees' satisfaction level.
| Item type | Current location | Call number | Vol info | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Media Resources | Taylor's Library-TU | 647.940683 LUJ 2011 (Browse shelf) | CD-ROM (Dissertation) | 1 | Not For Loan | SHTEx,70002,03,GR | 1000528391 |
This dissertation is submitted in partial fulfilment of the requirements of the Université de Toulouse II -Le Mirail for the award of Professional Master in International Hospitality and Tourism Management.
Main supervisor: Elangkovan Narayan Alagas.
Thesis (Professional Master in International Hospitality and Tourism Management)--Taylor's Graduate School of Hospitality and Tourism, Taylor's University, 2011.
The purpose of this study was to determine the factors of job satisfaction among the budget hotels employees in Chengdu City in China, and to discover the difference between local budget hotels and international budget hotels in Chengdu City in China. Results of this study showed that a significant difference in job satisfaction level that existed in local and international budget hotels in Chengdu City. The responses those working in international budget hotels a general job satisfaction level were higher than local budget hotels. The evidences showed that the compensation, work environment and communication these three facets that strong influence international budget hotels respondent's attitudes for what they are doing. In local budget hotels, the work environment was seemed as the significant relative variable that affected employees' satisfaction level.