Antecedents and consequences of employee engagement [electronic resource] : a case study in five star hotels, Malaysia / Wang Yiran.
By: Wang, Yiran.
Contributor(s): Ekiz, Erdogan H | Université de Toulouse-Le Mirail.
Publisher: 2011Description: 1 CD-ROM ; 4 3/4 in.Subject(s): Taylor's University (Subang Jaya, Selangor, Malaysia) -- Dissertations | Hospitality industry -- Management -- Malaysia | Hotels -- Employees -- Job satisfaction | Hotels -- MalaysiaDDC classification: 647.940683 Dissertation note: Thesis (Professional Master in International Hospitality and Tourism Management)--Taylor's Graduate School of Hospitality and Tourism, Taylor's University, 2011. Summary: An increasing number of social researchers talk about employee engagement and realize the importance of employee engagement. However, comparatively fewer empirical studies focused on antecedents and consequences of employee engagement. The purpose of the study is to test the model of antecedents and consequences of employee engagement and find out relationships among variables based on social theory.Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode |
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Media Resources | Taylor's Library-TU | 647.940683 WAN 2011 (Browse shelf) | 1 | Not For Loan | SHTEx,70002,05,GR,MAL | 1000528389 |
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647.940683 TES Human resource management in the hospitality industry : | 647.940683 TES Human resource management in the hospitality industry : | 647.940683 WAL Supervision in the hospitality industry : | 647.940683 WAN 2011 Antecedents and consequences of employee engagement | 647.940684 Handbook of hospitality strategic management | 647.940684 Strategic management for hospitality and tourism | 647.940684 Strategic management for hospitality and tourism |
This dissertation is submitted in partial fulfilment of the requirements of the Université de Toulouse II -Le Mirail for the award of Professional Master in International Hospitality and Tourism Management.
Main supervisor: Erdogan H. Ekiz.
Thesis (Professional Master in International Hospitality and Tourism Management)--Taylor's Graduate School of Hospitality and Tourism, Taylor's University, 2011.
An increasing number of social researchers talk about employee engagement and realize the importance of employee engagement. However, comparatively fewer empirical studies focused on antecedents and consequences of employee engagement. The purpose of the study is to test the model of antecedents and consequences of employee engagement and find out relationships among variables based on social theory.