Customer service : a practical approach / Elaine K. Harris.
By: Harris, Elaine K
.
Publisher: Boston : Pearson, c2013Edition: 6th ed.Description: xv, 175 p. : ill. ; 26 cm.ISBN: 9780132742399 (pbk.); 013274239X (pbk.).Subject(s): Customer servicesDDC classification: 658.812
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27, Side 1, TierNo 4, BayNo 1 |
658.812 HAR 2013 (Browse shelf) | 1 | Available | SHTEx,70002,03,CL | 5000140079 | |
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 4, BayNo 3 |
658.812 HAR 2013 (Browse shelf) | 1 | Available | SHTEx,30004,03,GR | 5000136224 |
Includes index.