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The water workforce [electronic resource] : recruiting & retaining high-performance employees / Neil Grigg and Mary Zenzen.

By: Grigg, Neil S.
Contributor(s): Zenzen, Mary | ebrary, Inc.
Publisher: Denver, Colo. : American Water Works Association, c2009Edition: 1st ed.Description: xvi, 228 p. : ill., ports.Other title: The water workforce : recruiting and retaining high-performance employees.Subject(s): Water utilities | Labor supply | Organizational learning | Knowledge managementGenre/Form: Electronic books.DDC classification: 363.6/10683 Online resources: An electronic book accessible through the World Wide Web; click to view
Contents:
Workforce challenges and strategies for success -- Jobs in water and wastewater utilities -- A strategic approach to workforce planning -- Utilities as employers of choice -- Organization change and workforce development -- Job analysis and position descriptions -- Recruiting and selecting your workforce -- Work planning and performance evaluation -- Learning organizations and knowledge management -- Training and development programs -- Employee retention -- Succession management -- Solutions for smaller utilities.

Includes bibliographical references and index.

Workforce challenges and strategies for success -- Jobs in water and wastewater utilities -- A strategic approach to workforce planning -- Utilities as employers of choice -- Organization change and workforce development -- Job analysis and position descriptions -- Recruiting and selecting your workforce -- Work planning and performance evaluation -- Learning organizations and knowledge management -- Training and development programs -- Employee retention -- Succession management -- Solutions for smaller utilities.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2012. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.