Cram101 textbook outlines to accompany : managing services : using technology to create value / Davis and Heineke.
By: Davis, Mark M.
Contributor(s): Heineke, Janelle N.
Publisher: [Moorpark, CA] : An Academic Internet Publishers, c2007Description: 129 p. ; 28 cm.ISBN: 9781428806801 (pbk.).Subject(s): Service industries -- Technological innovations -- Management | Value analysis (Cost control) | Customer relations -- ManagementDDC classification: 658Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
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Main Collection | Taylor's Library-TU | 658 DAV 2007 (Browse shelf) | 1 | Available | SHTEx,70005,03,RM | 5000150752 | ||
Main Collection | Taylor's Library-TU |
Floor 4, Shelf 23 , Side 1, TierNo 2, BayNo 4 |
658 DAV 2007 (Browse shelf) | 1 | Available | SHTEx,70005,03,RM | 5000150753 |
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658 DAV Managing services : | 658 DAV Concepts of strategic management / | 658 DAV Concepts of strategic management / | 658 DAV 2007 Cram101 textbook outlines to accompany : | 658 DAV 2007 Cram101 textbook outlines to accompany : | 658 DEM Out of the crisis / | 658 DEM Out of the crisis / |