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Cram101 textbook outlines to accompany : managing services : using technology to create value / Davis and Heineke.

By: Davis, Mark M, 1944-.
Contributor(s): Heineke, Janelle N.
Publisher: [Moorpark, CA] : An Academic Internet Publishers, c2007Description: 129 p. ; 28 cm.ISBN: 9781428806801 (pbk.).Subject(s): Service industries -- Technological innovations -- Management | Value analysis (Cost control) | Customer relations -- ManagementDDC classification: 658
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU
658 DAV 2007 (Browse shelf) 1 Available SHTEx,70005,03,RM 5000150752
Main Collection Taylor's Library-TU

Floor 4, Shelf 23 , Side 1, TierNo 2, BayNo 4

658 DAV 2007 (Browse shelf) 1 Available SHTEx,70005,03,RM 5000150753