The world of customer service / Pattie Gibson-Odgers.
By: Gibson-Odgers, Pattie
.
Publisher: Mason, Ohio : South-Western/Cengage Learning, c2012Edition: 3rd ed.Description: ix, 210 p. : ill. ; 28 cm.ISBN: 9780840064240 (pbk.); 0840064241 (pbk.).Subject(s): Customer servicesDDC classification: 658.812
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 4, BayNo 3 |
658.812 GIB 2012 (Browse shelf) | 1 | Available | SHTEx,30004,03,CL | 5000138135 |
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| 658.812 FOS Successful customer relationship marketing : | 658.812 GAL 2012 The Apple experience : | 658.812 GER Everyone is a customer / | 658.812 GIB 2012 The world of customer service / | 658.812 GLA 2007 Care packages for your customers : | 658.812 GOE Effective customer service : | 658.812 GOL 2008 CRM in real time : |
Includes index.