The kindness revolution : the company-wide culture shift that inspires phenomenal customer service / Ed Horrell.
By: Horrell, Edward.
Publisher: New York, NY : AMACOM, c2006Description: xxvi, 198 p. ; 24 cm.ISBN: 0814473075 (hbk.); 9780814473078 (hbk.).Subject(s): Customer relations | Industrial relationsDDC classification: 658.812| Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU | 658.812 HOR 2006 (Browse shelf) | 1 | Available | TBSxx,34002,03,CL | 5000144677 |
Includes index.