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Tourist customer service satisfaction [electronic resource] : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.

By: Noe, Francis P, 1939-.
Contributor(s): Uysal, Muzaffer | Magnini, Vincent P.
Series: Routledge advances in tourism: 18.Publisher: London ; New York : Routledge, 2010Description: 1 online resource (ix, 193 p.).ISBN: 9780415578042 (electronic bk.); 0415578043 (electronic bk.); 9780203852361 (electronic bk.); 0203852362 (electronic bk.).Subject(s): Tourism -- Management | Hospitality industry -- Management | Electronic booksAdditional physical formats: Print version:: Tourist customer service satisfaction.DDC classification: 910.68/8 Online resources: Accessible through the World Wide Web; click to view
Item type Current location Call number Status Notes Date due Barcode
Main Collection Taylor's Library - Perpetual(TU)
910.68/8 (Browse shelf) e-book SHTEx,70005,03,CL,PPT

Includes bibliographical references ([168]-185) and index.

Description based on print version record.