The customer rules : the 39 essential rules for delivering sensational service / Lee Cockerell.
Publication details: New York : Crown Business, c2013.Edition: 1st edDescription: xiv, 189 p. ; 20 cmISBN:- 9780770435608 (hbk.)
- 658.812 COC 2013
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Shelf location | Call number | Materials specified | Vol info | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TC |
Floor 4, Shelf 40 , Side 1, TierNo 6, BayNo 2 |
658.812 COC 2013 (Browse shelf(Opens below)) | 1 | Available | GENxx,GENxx,03,CL | 5000151990 |
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| 658.812 BAI 2010 Customer service in an instant : | 658.812 CAR The big book of customer service training games : | 658.812 CHO Relationship marketing : | 658.812 COC 2013 The customer rules : | 658.812 COM Communication 2000, 2E : | 658.812 COM Communication 2000, 2E : | 658.812 CRA e-Business readiness : |
Includes index.