Progressive trends in knowledge and system-based science for service innovation / Michitaka Kosaka and Kunio Shirahada.
By: Kosaka, Michitaka.
Contributor(s): Shirahada, Kunio.
Publisher: Hershey : Business Science Reference, [2013]Copyright date: ©2014Description: 1 online resource (511 pages).Content type: text Media type: computer Carrier type: online resourceISBN: 9781466646643 (e-book); 9781466646636 (hardcover); 9781466646650 (print & perpetual access).Subject(s): Customer services -- Technological innovations![](/opac-tmpl/bootstrap/images/filefind.png)
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Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode |
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Main Collection | Taylor's Library - Perpetual(TU) | 658.8/1201 (Browse shelf) | 1 | e-book | TBSxx,44001,03,CL,PPT |
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658.8/12 The future of relationship marketing / | 658.8/12 Mapping experiences : | 658.8/12/02854678 Customer relationship management in electronic markets / | 658.8/1201 Progressive trends in knowledge and system-based science for service innovation / | 658.8/16 Innovation in pricing : | 658.8/27 Connective branding | 658.8/27 Handbook of brand relationships |
Includes bibliographical references and index.
Description based on print version record.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.