Confronting mistakes [electronic resource] : lessons from the aviation industry when dealing with error / Jan U. Hagen.
By: Hagen, Jan U.
Contributor(s): ebrary, Inc
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Publisher: Houndmills, Basingstoke, Hampshire : Palgrave Macmillan, 2013Description: viii, 191 p.ISBN: 9781137276186 (e-book).Subject(s): Airlines -- Management -- Case studies | Errors | Crisis managementGenre/Form: Electronic books.DDC classification: 658.4/056 Online resources: An electronic book accessible through the World Wide Web; click to view
| Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library - Perpetual(TU) | 658.4/056 (Browse shelf) | 1 | e-book | SHTEx,30004,03,CL,PPT |
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| 658.4/052 Handbook of global and multicultural negotiation | 658.4/052 Negotiation excellence : | 658.4/056 The crisis manager | 658.4/056 Confronting mistakes | 658.4/0560951 Crisis management in Chinese organizations : | 658.4/058 The handbook of global outsourcing and offshoring | 658.4/058 Global sourcing of services |
Includes bibliographical references.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.