Model business letters & other documents = Model surat & dokumen perniagaan / Shirley Taylor ; originally written by L. Gartside.
By: Gartside, L. (Leonard).
Contributor(s): Taylor, Shirley.
Publisher: Petaling Jaya, Malaysia : Prentice Hall, 2006Description: xi, 347 p.; 26 cm.ISBN: 9833205216.Other title: Gartside's model business letters and other documents.Subject(s): Commercial correspondence | Business communicationDDC classification: 651.7Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
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Main Collection | Taylor's Library-TU |
Floor 4, Shelf 22 , Side 1, TierNo 4, BayNo 5 |
651.7 GAR (Browse shelf) | 1 | Available | SHTEx,70004,03,RM | 5000049927 |
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651.7 FLA 2010 Business communication / | 651.7 FLA 2012 Business communication / | 651.7 FLA 2012 Business communication / | 651.7 GAR Model business letters & other documents = Model surat & dokumen perniagaan / | 651.7 GUF Business communication : | 651.7 GUF 2011 Business communication : | 651.7 GUF 2015 Business communication : |
Unt 1: Routine business documents: 1. Enquiries and replies - 2. Quotations, estimates and tenders - 3. Orders and their fulfillment - 4. Invoicing and settlement of accounts - 5. Letters requesting payment - 6. Credit and status enquiries - 7. A typical business transaction (correspondence and documents) - Unit 2: Creative and persuasive document: 8. Complaints and adjustments - 9. Goodwill messages - 10. Notices and advertisements - 11. Circulars - 12. Sales letters and voluntary offers - 13. Publicity material - 14. Marketing matters - 15. Meetings documentation.
English and Malay