Human resources management in the hospitality industry / David K. Hayes, Jack D. Ninemeier.
By: Hayes, David K.
Contributor(s): Ninemeier, Jack D.
Publisher: Hoboken, N.J. : Wiley, c2009Description: xiii, 490 p. : ill. ; 24 cm.ISBN: 9780470084809 (hbk.).Subject(s): Hospitality industry -- Personnel managementDDC classification: 647.940683Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
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Main Collection | Taylor's Library-TU |
Floor 4, Shelf 21 , Side 2, TierNo 5, BayNo 5 |
647.940683 HAY 2009 (Browse shelf) | 1 | Available | SHTEx,70000,03,RA | 5000125127 | |
Main Collection | Taylor's Library-TU |
Floor 4, Shelf 21 , Side 2, TierNo 5, BayNo 5 |
647.940683 HAY (Browse shelf) | 1 | Available | SHTEx,70002,03,RA | 5000027978 | |
Graduate Collection | Taylor's Library-TU |
Floor 4, Shelf 21 , Side 2, TierNo 1, BayNo 6 |
647.940683 HAY (Browse shelf) | 1 | Available | SHTEx,60001,03,RA | 5000043200 |
1. Introduction to human resources in the hospitality industry - 2. The legal environment of human resources management - 3. Human resources management: Policies and procedures - 4. Employee recruitment and selection - 5. First impressions and an ethical foundation - 6. Planning training programs - 7. Delivering and evaluating training programs - 8. Compensation programs - 9. Performance management and approaisal - 10. Employee health and safety - 11. Role of human resources in strategic planning and organizational change - 12. Critical issues in human resources management - 13. Human resources: Planning for global expansion by Dr. A.J. Singh.