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Five star English : for the hotel and tourist industry / Rod Revell, Chris Stott.

By: Publication details: Oxford : Oxford University Press, 1981.Description: 201p : ill : forms ; 25cmISBN:
  • 0194376419
Subject(s): DDC classification:
  • 428.34024647 REV
Contents:
1. Enquiries and reservations. - 2. Reception. - 3. Hotel services. - 4. Food service 1. - 5. Food service 2. - 6. Local tours. - 7. Complaints. - 8. Checking out. - 9. Tour operation - Contracts. - 10. Tour operation - Familiarization. - 11. Tour operation - Negotiation. - 12. Conferences.

1. Enquiries and reservations. - 2. Reception. - 3. Hotel services. - 4. Food service 1. - 5. Food service 2. - 6. Local tours. - 7. Complaints. - 8. Checking out. - 9. Tour operation - Contracts. - 10. Tour operation - Familiarization. - 11. Tour operation - Negotiation. - 12. Conferences.