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Service operations management : the total experience / David W. Parker, University of Queensland Business School, Australia.

By: Parker, David W, 1952- [author.].
Publisher: Cheltenham, England ; Northampton, Massachusetts : Edward Elgar Publishing, 2018Edition: Second edition.Description: 1 online resource (xxiii, 579 pages) : illustrations.Content type: text Media type: computer Carrier type: online resourceISBN: 9781788115940 (e-book).Subject(s): Service industries -- ManagementGenre/Form: Electronic books.Additional physical formats: Print version:: Service operations management : the total experience.DDC classification: 658 Online resources: An electronic book accessible through the World Wide Web; click to view
Item type Current location Call number Status Notes Date due Barcode
Main Collection Taylor's Library - Perpetual(TU)
658 (Browse shelf) Being Processed SHTEx,94603,03,RM,PPT
Main Collection Taylor's Library - Perpetual(TU)
658 (Browse shelf) Being Processed SHTEx,70002,03,RM,PPT | SHTEx,94603,03,RM,PPT

Includes bibliographical references and index.

Description based on print version record.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.