Normal view MARC view ISBD view

Service management : operations, strategy, information technology.

By: Bordoloi, Sanjeev [author.].
Contributor(s): Fitzsimmons, James A [author.] | Fitzsimmons, Mona J [author.].
Series: The McGraw-Hill/Irwin series in operations and decision sciences. Service operations management.Publisher: New York, NY : McGraw-Hill LLC, [2023]Edition: Tenth edition / Sanjeev Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons; International student edition.Description: xix, 524 pages : illustrations (black and white, and colour) ; 28 cm.Content type: text | still image Media type: unmediated Carrier type: volumeISBN: 9781265075538.Subject(s): Service industries -- ManagementDDC classification: 658
List(s) this item appears in: New Book List
Item type Current location Shelf location Call number Status Notes Date due Barcode Course reserves
Reserve Collection Taylor's Library-TU
658 BOR 2023 (Browse shelf) Available SHTEx,94603,03,RM 5000173100

Service Quality Management in Hospitality

Main Collection Taylor's Library-TU

Floor 4, Shelf 23 , Side 1, TierNo 4, BayNo 3

658 BOR 2023 (Browse shelf) Available SHTEx,94603,03,RM 5000173101

Includes bibliographical references and indexes.