The capability of the Malaysian Civil Service to revitalise itself through reforms has been demonstrated by its metamorphosis from a service that was primarily regulatory in nature in the 1960s to one that was involved in development administration in the 1970s and culminating in its present role as a facilitator and pacesetter in national development. Civil Service Reforms represents the profound thoughts of Tan Sri Dato' Seri Ahmad Sarji Abdul Hamid, the Chief Secretary to the Government. With the capability of being persuasive without becoming autocratic, and inspiring without seeming affectatious, he has succeeded in empowering the Civil Service with his vision and leadership. With such a leadership, the Civil Service has become more adaptive and responsive to changes. Some of the issues dealt with in this book include effective leadership, managing change, implementing information technology in government, developing a significant management identity, encouraging closer public-private sector collaboration and tacit efforts to become more cost-conscious. - Front cover.