Management communication : a case-analysis approach / James S. O'Rourke, IV.
By: O'Rourke, James S.
Publisher: Upper Saddle River, N.J. : Prentice Hall, c2001Description: xiii, 271 p. ; 24 cm.ISBN: 0130109967.Subject(s): Communication in management -- Case studies | Communication in managementDDC classification: 658.45Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
---|---|---|---|---|---|---|---|---|
Main Collection | Taylor's Library-TU |
Floor 4, Shelf 26 , Side 1, TierNo 4, BayNo 5 |
658.45 ORO (Browse shelf) | 1 | Available | SOMAC,37004,03,GR | 5000032120 |
Preface. - Ch. 1. Management Communication in Transition. - Ch. 2. Communication and Strategy. - Ch. 3. Communication Ethics. - Ch. 4. Speaking. - Ch 5. Writing. - Ch. 6. Listening and Feedback. - Ch. 7. Communication Nonverbally. - Ch. 8. Communication in International Contexts. - Ch. 9. Managing Conflict. - Ch. 10. Business Meetings That Work. - Ch. 11. Dealing with the News Media. - Appendix A. Analyzing a Case Study. - Appendix B. Sample Business Letter. - Appendix C. Sample Business Memo. - Appendix D. Communication Strategy Memo. - Appendix E. Preparing for a Television Interview. - Appendix F. Sample Press Release. - Index.