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Management communication : a case-analysis approach / James S. O'Rourke, IV.

By: O'Rourke, James S, 1946-.
Publisher: Upper Saddle River, N.J. : Prentice Hall, c2001Description: xiii, 271 p. ; 24 cm.ISBN: 0130109967.Subject(s): Communication in management -- Case studies | Communication in managementDDC classification: 658.45
Contents:
Preface. - Ch. 1. Management Communication in Transition. - Ch. 2. Communication and Strategy. - Ch. 3. Communication Ethics. - Ch. 4. Speaking. - Ch 5. Writing. - Ch. 6. Listening and Feedback. - Ch. 7. Communication Nonverbally. - Ch. 8. Communication in International Contexts. - Ch. 9. Managing Conflict. - Ch. 10. Business Meetings That Work. - Ch. 11. Dealing with the News Media. - Appendix A. Analyzing a Case Study. - Appendix B. Sample Business Letter. - Appendix C. Sample Business Memo. - Appendix D. Communication Strategy Memo. - Appendix E. Preparing for a Television Interview. - Appendix F. Sample Press Release. - Index.
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU

Floor 4, Shelf 26 , Side 1, TierNo 4, BayNo 5

658.45 ORO (Browse shelf) 1 Available SOMAC,37004,03,GR 5000032120

Preface. - Ch. 1. Management Communication in Transition. - Ch. 2. Communication and Strategy. - Ch. 3. Communication Ethics. - Ch. 4. Speaking. - Ch 5. Writing. - Ch. 6. Listening and Feedback. - Ch. 7. Communication Nonverbally. - Ch. 8. Communication in International Contexts. - Ch. 9. Managing Conflict. - Ch. 10. Business Meetings That Work. - Ch. 11. Dealing with the News Media. - Appendix A. Analyzing a Case Study. - Appendix B. Sample Business Letter. - Appendix C. Sample Business Memo. - Appendix D. Communication Strategy Memo. - Appendix E. Preparing for a Television Interview. - Appendix F. Sample Press Release. - Index.