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Hotel/motel operations : an overview / Suzanne Stewart Weissinger

By: Weissinger, Suzanne Stewart.
Publisher: Albany, New York : Delmar, c2000Edition: 2nd ed.Description: x, 193 p. ; 24 cm.ISBN: 0766812146.Subject(s): Hotel management | Motel managementDDC classification: 647.94068
Contents:
1. Lodgings: Yesterday and today. 2. The hospitality business and you. 3. Classification of lodging facilities. 4. Front-office operations: Reservations. 5. Front-office operations: Registering, rooming the guests, information, mail, telephone. 6. Front-office operations: Accounting and checking out. 7. Housekeeping, engineering, and security. 8. Food and beverage department. 9. Sales and meeting planning. 10. Accommodations: References and ratings.
Item type Current location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU
647.94068 WEI (Browse shelf) 1 Available SHTEx,70002,03,AD 1000802996
Main Collection Taylor's Library-TU
647.94068 WEI (Browse shelf) 1 Available SHTEx,70002,03,AD 1000802476
Main Collection Taylor's Library-TU
647.94068 WEI (Browse shelf) 1 Available SHTEx,70002,03,AD 1000802226
Main Collection Taylor's Library-TU
647.94068 WEI (Browse shelf) 1 Available SHTEx,70002,03,AD 1000801670

1. Lodgings: Yesterday and today. 2. The hospitality business and you. 3. Classification of lodging facilities. 4. Front-office operations: Reservations. 5. Front-office operations: Registering, rooming the guests, information, mail, telephone. 6. Front-office operations: Accounting and checking out. 7. Housekeeping, engineering, and security. 8. Food and beverage department. 9. Sales and meeting planning. 10. Accommodations: References and ratings.