Information and documentation : library performance indicators / British Standards Institution.
By: British Standards Institution
.
Series: B.S. (Series) ; ISO 11620:1998. Publisher: London : The Institution, c1998Edition: First edition 1998-04-01.Description: 56 p. ; 30 cm.ISBN: 0580302059.Subject(s): ISO 9000 Series Standards | Libraries -- Quality control | Library administration | Total quality managementDDC classification: 025.1
Contents:
1. Scope. - 2. Normative Reference. - 3. Definitions. - 4. Criteria and Descriptive Framework. - 5. Uses of Performance Indicators. - 6. Maintenance of This International Standard. - Annexes. - A. List of Performance Indicators for Libraries. - B. Descriptions of Performance Indicators. - C. Bibliography.
| Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Teaching Resource | Taylor's Library-TU | 025.1 BRI (Browse shelf) | 1 | Available | GENLS,GENLS,02,GR | 5000187378 |
Reference number ISO 11620:1998(E)
1. Scope. - 2. Normative Reference. - 3. Definitions. - 4. Criteria and Descriptive Framework. - 5. Uses of Performance Indicators. - 6. Maintenance of This International Standard. - Annexes. - A. List of Performance Indicators for Libraries. - B. Descriptions of Performance Indicators. - C. Bibliography.