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Operations management : producing goods and services / Donald Waters

By: Waters, C. D. J. (C. Donald J.), 1949-.
Publisher: Harlow, England : Financial Times/Prentice Hall, 2002Edition: 2nd ed.Description: xiii, 654 p. : ill ; 24 cm.ISBN: 0201398494.Subject(s): Production managementDDC classification: 658.5
Contents:
Part 1. Introduction: 1. Operations and the process 2. Managing operations - Part 2. Operations strategy: 3. Integrating case study 3. Designing an operations strategy 4. Implementing the operations strategy - Part 3. Designing the product: 5. Product planning 6. Quality management 7. Quality control 8. Forecasting customer demand - Part 4. Designing the process: 9. Process planning 10. Measuring and improving performance 11. Layout of facilities 12. Managing capacity - Part 5. Planning and scheduling resources: 13. Tactical plans 14. Short-term scheduling 15. Material requirements planning 16. Just-in-time operations 17. Job design and work measurement 18. Project management - Part 6 Managing the supply chain: 19. Logistics and the supply chain 20. Facilities location 21. Managing stocks.

Previous ed.: 1996.

Part 1. Introduction: 1. Operations and the process 2. Managing operations - Part 2. Operations strategy: 3. Integrating case study 3. Designing an operations strategy 4. Implementing the operations strategy - Part 3. Designing the product: 5. Product planning 6. Quality management 7. Quality control 8. Forecasting customer demand - Part 4. Designing the process: 9. Process planning 10. Measuring and improving performance 11. Layout of facilities 12. Managing capacity - Part 5. Planning and scheduling resources: 13. Tactical plans 14. Short-term scheduling 15. Material requirements planning 16. Just-in-time operations 17. Job design and work measurement 18. Project management - Part 6 Managing the supply chain: 19. Logistics and the supply chain 20. Facilities location 21. Managing stocks.