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Successful manager's handbook / Moi Ali ... [et al.]

By: Ali, Moi.
Publisher: London : Dorling Kindersley, c2002Description: 864 p. : ill. ; 20cm.ISBN: 0751337358 (hbk.).Subject(s): Management -- Handbooks, manuals, etcDDC classification: 658
Contents:
Introduction. - Getting organized. - Preparing to do it now. - Deciding logically. - Managing information. - Learning from experience. - Writing effectively. - Writing clearly. - Understanding the basics. - Structuring your writing. - Using everyday formats. - Thinking creatively. - Understanding creativity. - Developing creativity. - Using a creative approach. - Working with others. - Influencing people. - Understanding influence. - Managing yourself. - Presenting ideas. - Exercising influence. - Developing NLP skills. - Thinking about performance. - Improving your performance. - Helping others improve. - Continuing to improve. - Dealing with difficult people. - Undestanding difficult people. - Assess your options. - Working for co-operation. - Dealing with conflict. - Appraising staff. - Understanding the purpose. - Preparing to appraise. - Managing the appraisal. - Following up the appraisal. - Managing public relations. - Understanding public relations. - Developing PR skills. - Working with the media. - Producing publicity. - Putting customers first. - Understanding customers. - Reviewing your approach. - Delivering satisfaction. - Improving performance. - Managing globally. - Succeeding as a global manager. - Managing relationships. - Working practices. - Leading global teams. - Balancing work and life. - Assessing success. - Understanding yourself. - Making changes. - Sustaining balance. - Managing your career. - Mapping the future. - Exploting career options. - Developing your career. - Achieving career success. - Index. - Authors/acknowledgments.-
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU

Floor 4, Shelf 23 , Side 2, TierNo 3, BayNo 1

 658 SUC (Browse shelf) 1 Available GENLS,GENLS,02,GR 5000007405

Includes index.

Introduction. - Getting organized. - Preparing to do it now. - Deciding logically. - Managing information. - Learning from experience. - Writing effectively. - Writing clearly. - Understanding the basics. - Structuring your writing. - Using everyday formats. - Thinking creatively. - Understanding creativity. - Developing creativity. - Using a creative approach. - Working with others. - Influencing people. - Understanding influence. - Managing yourself. - Presenting ideas. - Exercising influence. - Developing NLP skills. - Thinking about performance. - Improving your performance. - Helping others improve. - Continuing to improve. - Dealing with difficult people. - Undestanding difficult people. - Assess your options. - Working for co-operation. - Dealing with conflict. - Appraising staff. - Understanding the purpose. - Preparing to appraise. - Managing the appraisal. - Following up the appraisal. - Managing public relations. - Understanding public relations. - Developing PR skills. - Working with the media. - Producing publicity. - Putting customers first. - Understanding customers. - Reviewing your approach. - Delivering satisfaction. - Improving performance. - Managing globally. - Succeeding as a global manager. - Managing relationships. - Working practices. - Leading global teams. - Balancing work and life. - Assessing success. - Understanding yourself. - Making changes. - Sustaining balance. - Managing your career. - Mapping the future. - Exploting career options. - Developing your career. - Achieving career success. - Index. - Authors/acknowledgments.-