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Hospitality world : an introduction / Harold E. Lane, Denise Dupri.

By: Lane, Harold E.
Contributor(s): Dupri, Denise.
Publisher: New York : John Wiley, c1997Description: xxii, 538 p. : ill. ; 25 cm.ISBN: 0471289892.Subject(s): Hospitality industry -- ManagementDDC classification: 647.94068
Contents:
Part I : 1. One-hospitality's history: then and now. 2. The big picture. 3. The hospitality business is a service business. 4. An international perspective. 5. Tourism visited. - Part II: Places to stay: 6. Lodging: More than hotels. 7. How things work: Lodging operations. - Part III: Places to eat: 8. Foodservice: more than restaurants. 9. How things work: foodservice operations. - Part IV: Management tools : 10. A Human resources tool box. 11. A hospitality marketer's tool box. 12. A management information systems tool box. 13. An accounting tool box. - Part V: Structural elements of the hospitality industry: 14. So you want to own a hotel? 15. So you want to own a restaurant? - Part VI: Issues and trends: 16. Business ethics. 17. Strategic thinking: looking toward the twenty-first century. - Part VII: For students only: 18. Taking your place in the world of hospitality - Master case: The world of disney. Mini cases.
Item type Current location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU
647.94068 LAN (Browse shelf) 1 Available SHTEx,70002,03,AD 1000803769

Part I : 1. One-hospitality's history: then and now. 2. The big picture. 3. The hospitality business is a service business. 4. An international perspective. 5. Tourism visited. - Part II: Places to stay: 6. Lodging: More than hotels. 7. How things work: Lodging operations. - Part III: Places to eat: 8. Foodservice: more than restaurants. 9. How things work: foodservice operations. - Part IV: Management tools : 10. A Human resources tool box. 11. A hospitality marketer's tool box. 12. A management information systems tool box. 13. An accounting tool box. - Part V: Structural elements of the hospitality industry: 14. So you want to own a hotel? 15. So you want to own a restaurant? - Part VI: Issues and trends: 16. Business ethics. 17. Strategic thinking: looking toward the twenty-first century. - Part VII: For students only: 18. Taking your place in the world of hospitality - Master case: The world of disney. Mini cases.