Introduction to the hospitality industry / Tom Powers, Clayton W. Barrows.
By: Powers, Thomas F.
Contributor(s): Barrows, Clayton W.Publisher: New York : Wiley, c2003Edition: 5th ed.Description: xix, 476 p. : col. ill. ; 23 cm.ISBN: 0471358991; 0471208795 (workbook).Subject(s): Hospitality industry | Hospitality industry -- Management | Restaurant managementDDC classification: 647.94
|Item type||Current location||Call number||Vol info||Copy number||Status||Notes||Date due||Barcode|
|Main Collection||Taylor's Library-TU||647.94 POW (Browse shelf)||1||Available||SCAFS,70003,03,RM||1000803413|
|Main Collection||Taylor's Library-TU||647.94 POW (Browse shelf)||Workbook||1||Available||SHTEx,70002,03,RM||1000804656|
Preface. Part one: Perspectives on careers in hospitality. Chapter 1: The Hospitality Industry and You. Chapter 2: Forces Effecting Growth and Change in the Hospitality Industry. - Part two: Food service. Chapter 3: The Restaurant Business. Chapter 4: Restaurant Operations. Chapter 5: Restaurant Industry Organization: Chain, Independent, or Franchise? Chapter 6: Competitive Forces in Food Service. Chapter 7: Issues Facing Food Service. Chapter 8: On-Site Food Service. - Part three : Lodging. Chapter 9: Lodging: Meeting Guest Needs. Chapter 10: Hotel and Motel Operations. Chapter 11: Forces Shaping the Hotel Business. Chapter 12: Competition in the Lodging Business. - Part four: Travel and tourism. Chapter 13: Tourism: Front and Center. Chapter 14: Destinations: Tourism Generators. - Part five: Hospitality as a service industry. Chapter 15: The Role of Service in the Hospitality Industry. Index.
Accompanied by : Introduction to the hospitality industry : student workbook (x, 86 p.), 2003.
Includes bibliographical references and index.