Normal view MARC view ISBD view

Tourism and hospitality education and training in the Caribbean / edited by Chandana Jayawardena

Contributor(s): Jayawardena, Chandana.
Publisher: Jamaica : UWI Press, 2002Description: xxxi, 374p. : 23cm.ISBN: 9766401195.Subject(s): Tourism -- Study and teaching (Higher) -- Caribbean Area | Hospitality industry -- Study and teaching (Higher) -- Caribbean Area | Leisure industry -- Study and teaching (Higher) -- Caribbean Area | Hotel management -- Study and teaching (Higher) -- Caribbean AreaDDC classification: 338.4791729
Contents:
Foreword. - Messages. - Preface. - Acknowledgements. - Abbreviations. - Section 1: Intstitutional and Special Project Case Studies. - Introduction. - 1. Past, Present and Future Role of the University of the West Indies in Tourism and Hospitality Education in the Caribbean. - 2: Past, Present and Future Role of the University of Technology in Tourism and Hospitality Education in Jamaica. - 3. CHallenges in Implementing Tourism and HospitalityJoint Degrees: The case of the University of the West Indies and the University of Technology, Jamaica. - 4. Developing, Managing and Sustaining the First Tourism and Hospitality Management Master's Degree in the Caribbean. - 5. Planning a National Tourism Human Resource Development Project: A case from Jamaica. - 6. Environmental Management: a New Dimension to Tourism Training. - 7. Training to Gain ISO 9002 Certification: A Hotal Case Study from the Caribbean. - 8. Future Human Resource Development Needs of the Caribbean Tourism Industry. - Section 2: Country case studies. - 9. A Case Study on Tourism Education in the Bahamas. - 10. The Role of Training in Ecotourism for Belize. - 11. Tourism Education and Training in the Commonwealth of Dominica: Past, Present and Future. - 12. Reshaping Hospitality Education in the Dominican Republic. - 13. Past, Present and Future Role of Institutions offering Hospitality education in Grenada. - 14. Past Present and future Role of Education in the Tourism and Hospitality Industry in Guyana. - 15. The Organization of Tourism and Hospitality Education and Training in Trinidad and Tobago. - 16 Tourism Education and Training in the Turks and Caicos Islands.- Section 3 Present and future challenges.- 17. Customer Relations Training in the contesxt of Caribbean Tourism and hospitality business.- 18. From McDonaldization to customization: Training the front line sevice worker in the new era.- 19. Challenges in training employees of small hotels in the caribbean.- 20. Sustainable Tourism: The agenda for tourism professional in the Caribbean.- 21. Sustainable tourism development in the Caribbean: The Role of Education.- 22. Challenges of Academic Research in Caribbean Tourism.- 23. Past,Present and Future of tourism and hospitality education in the west indies.- 24. A seamless education and training system for Caribbean tourism human resource development.- Contributors.
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TC

Floor 3, Shelf 6, Side 2, TierNo 6, BayNo 7

338.4791729 TOU (Browse shelf) 1 Available SHTEx,70005,03,CL 5000097809

Foreword. - Messages. - Preface. - Acknowledgements. - Abbreviations. - Section 1: Intstitutional and Special Project Case Studies. - Introduction. - 1. Past, Present and Future Role of the University of the West Indies in Tourism and Hospitality Education in the Caribbean. - 2: Past, Present and Future Role of the University of Technology in Tourism and Hospitality Education in Jamaica. - 3. CHallenges in Implementing Tourism and HospitalityJoint Degrees: The case of the University of the West Indies and the University of Technology, Jamaica. - 4. Developing, Managing and Sustaining the First Tourism and Hospitality Management Master's Degree in the Caribbean. - 5. Planning a National Tourism Human Resource Development Project: A case from Jamaica. - 6. Environmental Management: a New Dimension to Tourism Training. - 7. Training to Gain ISO 9002 Certification: A Hotal Case Study from the Caribbean. - 8. Future Human Resource Development Needs of the Caribbean Tourism Industry. - Section 2: Country case studies. - 9. A Case Study on Tourism Education in the Bahamas. - 10. The Role of Training in Ecotourism for Belize. - 11. Tourism Education and Training in the Commonwealth of Dominica: Past, Present and Future. - 12. Reshaping Hospitality Education in the Dominican Republic. - 13. Past, Present and Future Role of Institutions offering Hospitality education in Grenada. - 14. Past Present and future Role of Education in the Tourism and Hospitality Industry in Guyana. - 15. The Organization of Tourism and Hospitality Education and Training in Trinidad and Tobago. - 16 Tourism Education and Training in the Turks and Caicos Islands.- Section 3 Present and future challenges.- 17. Customer Relations Training in the contesxt of Caribbean Tourism and hospitality business.- 18. From McDonaldization to customization: Training the front line sevice worker in the new era.- 19. Challenges in training employees of small hotels in the caribbean.- 20. Sustainable Tourism: The agenda for tourism professional in the Caribbean.- 21. Sustainable tourism development in the Caribbean: The Role of Education.- 22. Challenges of Academic Research in Caribbean Tourism.- 23. Past,Present and Future of tourism and hospitality education in the west indies.- 24. A seamless education and training system for Caribbean tourism human resource development.- Contributors.