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Health literacy from A to Z : practical ways to communicate your health message / Helen Osborne.

By: Osborne, Helen, 1948-.
Publisher: Sudbury, Mass : Jones and Bartlett, c2005Description: xx, 293 p. : ill. ; 23 cm.ISBN: 0763745502 (pbk.).Subject(s): Health education | Communication in medicineDDC classification: 613.071
Contents:
Foreword / Samuel M. Putnam. - Preface. - Acknowledgments. - How to use this book. - About health literacy. - Assessing literacy in healthcare. - Assessing readability. - Bulleted lists. - Choosing, adapting, and reviewing teaching materials. - Consumer health libraries. - Decision aids and shared decision-making. - Email. - Ethics of simplicity. - Feedback : interviews and focus groups. - Feng shui and other environmental considerations. - Forms and other "reading-to-do" documents. - Groups, classes, and educational programs. - Hearing : communicating with people who are deaf or hard of hearing. - Helping patients prepare for and participate in healthcare. - Helping patients remember and follow medical instructions. - Humor. - Internet information. - Interpreters : foreign and American Sign Language. - Knowledge : learning and teaching. - Language and culture : communicating with people from other languages and lands. - Literacy : communicating with people who do not read or read well. - Media : videotapes, audiotapes, CDs, and DVDs. - Medical-legal documents. - Metaphors and analogies. - Numbers. - Objects and models. - Older adults. - Pictographs. - Plain language. - Quality. - Risk communication. - Signs, maps, and other navigation tools. - Stories and narratives. - Talking and listening. - Telephone. - Touchscreen technology. - Translations. - Universal design in print and on the Web. - Vision : communication with people who are blind or have limited vision. - Visuals. - Website design. - Word choice. - X-tras. - You : empathy and humanity. - Zest and pizzazz. - Eight ways you can improve health communication. - Health literacy month. - About the author. - Index.
Item type Current location Call number Copy number Status Notes Date due Barcode Remark
Main Collection TC External Storage
613.071 OSB (Browse shelf) 1 Available GENxx,GENxx,02,GR 5000081913 Please fill up online form at https://taylorslibrary.taylors.edu.my/services/external_storage1

Foreword / Samuel M. Putnam. - Preface. - Acknowledgments. - How to use this book. - About health literacy. - Assessing literacy in healthcare. - Assessing readability. - Bulleted lists. - Choosing, adapting, and reviewing teaching materials. - Consumer health libraries. - Decision aids and shared decision-making. - Email. - Ethics of simplicity. - Feedback : interviews and focus groups. - Feng shui and other environmental considerations. - Forms and other "reading-to-do" documents. - Groups, classes, and educational programs. - Hearing : communicating with people who are deaf or hard of hearing. - Helping patients prepare for and participate in healthcare. - Helping patients remember and follow medical instructions. - Humor. - Internet information. - Interpreters : foreign and American Sign Language. - Knowledge : learning and teaching. - Language and culture : communicating with people from other languages and lands. - Literacy : communicating with people who do not read or read well. - Media : videotapes, audiotapes, CDs, and DVDs. - Medical-legal documents. - Metaphors and analogies. - Numbers. - Objects and models. - Older adults. - Pictographs. - Plain language. - Quality. - Risk communication. - Signs, maps, and other navigation tools. - Stories and narratives. - Talking and listening. - Telephone. - Touchscreen technology. - Translations. - Universal design in print and on the Web. - Vision : communication with people who are blind or have limited vision. - Visuals. - Website design. - Word choice. - X-tras. - You : empathy and humanity. - Zest and pizzazz. - Eight ways you can improve health communication. - Health literacy month. - About the author. - Index.

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