Managing airports : an international perspective / Anne Graham.
By: Graham, Anne
.
Publisher: Oxford : Elsevier/Butterworth-Heinemann, c2003Edition: 2nd ed.Description: xvi, 276 p. : ill. ; 24 cm.ISBN: 0750659173 (hardcover).Subject(s): Airports -- ManagementDDC classification: 387.736 | Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 12 , Side 1, TierNo 6, BayNo 3 |
387.736 GRA (Browse shelf) | 1 | Available | SHTEx,70004,03,AD | 5000027237 |
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| 387.712 DER Domestic travel and ticketing / | 387.712 PER Airfares and ticketing / | 387.736 ASH 2011 Airport engineering : | 387.736 GRA Managing airports : | 387.736 GRA Managing airports : | 387.736 GRA 2008 Managing airports : | 387.736 JAN 2011 Greening airports : |
Includes bibliographical references and index.
1. Introduction. - 2. The changing nature of airports. - 3. Airport economics and performance benchmarking. - 4. Service quality and its measurement. - 5. The airport-airline relationship. - 6. The provision of commercial facilities. - 7. The role of airport marketing. - 8. The economic impact of airports. - 9. The environmental impact of airports. - 10. The impact of 11 September 2001 and future prospects. - Index.