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Interpersonal communication / Sarah Trenholm, Arthur Jensen.

By: Trenholm, Sarah, 1944-.
Contributor(s): Jensen, Arthur, 1954-.
Publisher: New York : Oxford University Press, c2004Edition: 5th ed.Description: xix, 434 p. : ill. ; 24 cm.ISBN: 0195170741 (pbk).Subject(s): Interpersonal communicationDDC classification: 153.6
Contents:
Part 1: Introductory perpectives: 1. Introduction : Communication and competence - 2. Interpersonal communication : Building relationships -- Part 2 : Sending and receiving messages: 3. Nonverbal competence - 4. Verbal competence - 5. Relational competence -- Part 3: Interpersonal processes: 6. Interpretive competence : How we perceive individuals, relationships, and social events - 7. Role competence : Adapting to social expectations - 8. Self competence : Establishing individual identities - 9. Goal competence: Interpersonal influence -- Part 4: Relational contexts: 10. Family interaction patterns - 11. Intimate relationships : Creating Dyadic identities - 12. Professional relationships : Communicating with colleagues and other strangers - 13. Cultural and historical influences : Communication competence in context - References - Indexes - Illustration credits.
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU

Floor 3, Shelf 2 , Side 2, TierNo 1, BayNo 4

 153.6 TRE (Browse shelf) 1 Available SLASx,05000,03,CL 5000017306

Includes bibliographical references and index.

Part 1: Introductory perpectives: 1. Introduction : Communication and competence - 2. Interpersonal communication : Building relationships -- Part 2 : Sending and receiving messages: 3. Nonverbal competence - 4. Verbal competence - 5. Relational competence -- Part 3: Interpersonal processes: 6. Interpretive competence : How we perceive individuals, relationships, and social events - 7. Role competence : Adapting to social expectations - 8. Self competence : Establishing individual identities - 9. Goal competence: Interpersonal influence -- Part 4: Relational contexts: 10. Family interaction patterns - 11. Intimate relationships : Creating Dyadic identities - 12. Professional relationships : Communicating with colleagues and other strangers - 13. Cultural and historical influences : Communication competence in context - References - Indexes - Illustration credits.