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Hospitality, tourism, and lifestyle concepts : implications for quality management and customer satisfaction / Maree Thyne, Eric Laws, editors.

Contributor(s): Thyne, Maree | Laws, Eric, 1945-.
Publisher: New York : Haworth Hospitality Press, c2004Description: 244 p. : ill., 1 map ; 22 cm.ISBN: 0789027550 (soft cover : alk. paper).Subject(s): Hospitality industry -- Management | Tourism -- ManagementDDC classification: 647.94068
Item type Current location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU
647.94068 HOS (Browse shelf) 1 Available SHTEx,70002,03,AD 1000806852

Includes bibliographical references and index.