Servlead : service leadership in a multicultural workplace / American Hotel & Lodging Educational Institute.
Contributor(s): American Hotel & Lodging Association. Educational Institute.Publisher: Lansing, Michigan : The American Hospitality Academy and The Educational Institute of the American Hotel & Lodging Association, 2005Description: 402 pages : illustrations ; 28 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780866122788 (paperback).Other title: Internship manual : cultural awareness and leadership development.Subject(s): Hospitality industry -- Customer services | Hospitality industry -- Handbooks, manuals, etc | Service industries -- Handbooks, manuals, etc | Hospitality industry -- Study and teaching | Tourism -- Study and teaching | Career education -- Handbooks, manuals, etc | Occupational training | Diversity in the workplaceDDC classification: 647.94071
|Item type||Current location||Call number||Copy number||Status||Notes||Date due||Barcode||Course reserves|
|Main Collection||Taylor's Library-TU||647.94071 SER 2005 (Browse shelf)||1||Available||SCAFS,30003,03,RM||5000171021|
|Reserve Collection||Taylor's Library-TU||647.94071 SER 2005 (Browse shelf)||1||Available||SCAFS,30003,03,RM||5000171372|
Including Certified Hospitality Supervisor.