Servlead : service leadership in a multicultural workplace / American Hotel & Lodging Educational Institute.
Contributor(s): American Hotel & Lodging Association. Educational Institute
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Publisher: Lansing, Michigan : The American Hospitality Academy and The Educational Institute of the American Hotel & Lodging Association, 2005Description: 402 pages : illustrations ; 28 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780866122788 (paperback).Other title: Internship manual : cultural awareness and leadership development.Subject(s): Hospitality industry -- Customer services | Hospitality industry -- Handbooks, manuals, etc | Service industries -- Handbooks, manuals, etc | Hospitality industry -- Study and teaching | Tourism -- Study and teaching | Career education -- Handbooks, manuals, etc | Occupational training | Diversity in the workplaceDDC classification: 647.94071
| Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode | Course reserves |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU | 647.94071 SER 2005 (Browse shelf) | 1 | Available | SCAFS,30003,03,RM | 5000171021 | ||
| Reserve Collection | Taylor's Library-TU | 647.94071 SER 2005 (Browse shelf) | 1 | Available | SCAFS,30003,03,RM | 5000171372 |
Including Certified Hospitality Supervisor.