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Introduction to the front office & reception [videorecording] / Video Education Australasia.

Contributor(s): Video Education Australasia.
Series: Hospitality stories series: Publisher: Bendigo, Vic. : Video Education Australasia, c2009Description: 1 videodisc (20 min.) : sd., col.; 4 3/4 in.Other title: Introduction to the front office and reception.Subject(s): Hotel management | Motel management | Hotel front desk personnelDDC classification: 647.94068 Summary: This program considers the roles and responsibilities of the duty manager, concierge and porter at a five star hotel and contrasts these with duties of the manager of a youth hostel and the general manager of a three and a half star motor inn.
Item type Current location Call number Copy number Status Notes Date due Barcode
Media Resources Taylor's Library-TU
647.94068 INT (Browse shelf) 1 Available SHTEx,30004,02,GR 1000811707

Non-chapterised DVD.

Originally produced in 1996.

This program considers the roles and responsibilities of the duty manager, concierge and porter at a five star hotel and contrasts these with duties of the manager of a youth hostel and the general manager of a three and a half star motor inn.

DVD.