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Designing the smart organization : how breakthrough corporate learning initiatives drive strategic change and innovation / Roland Deiser.

By: Deiser, Roland.
Publisher: San Francisco, CA : Jossey-Bass, c2009Description: ix, 337 p. : ill. ; 24 cm.ISBN: 9780470490679 (hbk.); 0470490675 (hbk.).Subject(s): Organizational learning | Organizational changeDDC classification: 338
Contents:
The corporate learning imperative -- Enlarging the framework of learning -- The integration of learning with business processes -- Implications for the corporate learning industry -- The convergence of strategy and corporate learning -- Innovating learning through design and architecture (Unicredit) -- Top executive leadership learning (Siemens) -- Phoenix from the ashes: how a corporate learning initiative reinvented an ailing business (ABB) -- Healing post-merger chasms: creating corporate values from the bottom up (EnBW) -- Designing customer centricity for multiple market segments: the perspectives project (BASF) --- Transforming of the U.S. Army through an informal leadership learning network (U.S. Army) -- The executive hero's journey: going places where corporate learning never went before (PricewaterhouseCoopers) -- Managing the strategic asset of cutting-edge technological expertise (EADS) -- Leadership learning as competitive strategy in the Chinese market (Novartis) -- First Choice: the world's largest customer focus initiative (Deutsche Post DHL).
Item type Current location Call number Copy number Status Notes Date due Barcode Remark
Main Collection TU External Storage-LCS
338 DEI 2009 (Browse shelf) 1 Available SHTEx,70002,03,GR 5000104293 Please fill up online form at https://taylorslibrary.taylors.edu.my/services/external_storage1

Includes index.

The corporate learning imperative -- Enlarging the framework of learning -- The integration of learning with business processes -- Implications for the corporate learning industry -- The convergence of strategy and corporate learning -- Innovating learning through design and architecture (Unicredit) -- Top executive leadership learning (Siemens) -- Phoenix from the ashes: how a corporate learning initiative reinvented an ailing business (ABB) -- Healing post-merger chasms: creating corporate values from the bottom up (EnBW) -- Designing customer centricity for multiple market segments: the perspectives project (BASF) --- Transforming of the U.S. Army through an informal leadership learning network (U.S. Army) -- The executive hero's journey: going places where corporate learning never went before (PricewaterhouseCoopers) -- Managing the strategic asset of cutting-edge technological expertise (EADS) -- Leadership learning as competitive strategy in the Chinese market (Novartis) -- First Choice: the world's largest customer focus initiative (Deutsche Post DHL).