Taylor's Library

Normal view MARC view ISBD view

Managing airports [electronic resource] : an international perspective / Anne Graham.

By: Graham, Anne.
Contributor(s): ScienceDirect (Online service).
Publisher: Oxford ; Burlington, MA : Butterworth-Heinemann, 2008Edition: 3rd ed.Description: xix, 333 p. ; 25 cm.ISBN: 9780750686136; 0750686138.Subject(s): Airports -- ManagementGenre/Form: Electronic books. Additional physical formats: No titleDDC classification: 387.736068 Online resources: An electronic book accessible through the World Wide Web; click for information
Contents:
Introduction; The changing nature of airports; Airport economics and performance benchmarking; Service quality, security and other operational issues; The airport-airline relationship; The provision of commercial facilities; The airport competition and marketing; The economic impact of airports; The environmental impacts of airports; Future prospects.
Introduction -- The changing nature of airports -- Airport economics and performance benchmarking -- Airport operations and service quality -- The airport-airline relationship -- The provision of commercial facilities -- Airport competition and the role of airport marketing -- The economic and social impact of airports -- The environmental impact of airports -- Future prospects.
Item type Current location Call number Status Notes Date due Barcode
Main Collection Taylor's Library - Perpetual(TU)
387.736068 (Browse shelf) e-book SHTEx,70000,03,CL,PPT

Previous ed.: 2003.

Includes bibliographical references and index.

Introduction; The changing nature of airports; Airport economics and performance benchmarking; Service quality, security and other operational issues; The airport-airline relationship; The provision of commercial facilities; The airport competition and marketing; The economic impact of airports; The environmental impacts of airports; Future prospects.

Introduction -- The changing nature of airports -- Airport economics and performance benchmarking -- Airport operations and service quality -- The airport-airline relationship -- The provision of commercial facilities -- Airport competition and the role of airport marketing -- The economic and social impact of airports -- The environmental impact of airports -- Future prospects.

Electronic reproduction. Amsterdam : Elsevier Science & Technology, 2009. Mode of access: World Wide Web. System requirements: Web browser. Title from title screen (viewed on Dec. 3, 2009). Access may be restricted to users at subscribing institutions.