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Managing customers for profit : strategies to increase profits and build loyalty / V. Kumar.

By: Kumar, V, 1957-.
Publisher: Upper Saddle River, New Jersey : Pearson Education Inc., [2008]Copyright date: ©2008Description: xx, 296 pages : illustrations ; 24 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780136117407 (paperback).Subject(s): Customer relations -- Management | ProfitDDC classification: 658.812
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU

Floor 4, Shelf 27 , Side 1, TierNo 4, BayNo 3

658.812 KUM 2008 (Browse shelf) 1 Available SCAFS,70003,03,RM 5000170031
Main Collection Taylor's Library-TU

Floor 2, Shelf 2 , Side 1, TierNo 3, BayNo 1

658.812 KUM 2008 (Browse shelf) 1 Available SCAFS,70003,03,RM 5000170006

Includes bibliographical references and index.