Performance management : measure and improve the effectiveness of your employees.
Contributor(s): Harvard Business School.Series: Harvard business essentials. Publisher: Boston, Mass. : Harvard Business School Press, 2006Description: xvi, 153 p. ; 24 cm.ISBN: 1591398428 (pbk.).Subject(s): Personnel management | Performance standardsDDC classification: 658.3125
|Item type||Current location||Call number||Copy number||Status||Notes||Date due||Barcode|
|Main Collection||Taylor's Library-TU||658.3125 PER (Browse shelf)||1||Available||SHTEx,70002,02,GR||1000809083|
Includes bibliographical references.
Introduction. - 1. Goals: guides to action. - 2. Motivation: the not-so-secret ingredient of high performance. - 3. Monitoring performance: looking for what's going wrong and right. - 4. Closing gaps and improving performance : the basics of coaching. - 5. Becoming a better coach : beyond the basics. - 6. Formal performance ap. - 7. Employee development : helping people grow in their careers. - 8. Intractable performance problems : face them head on. - Epilogue : what leaders must do. - Appendix A: Useful implementation tools. - Appendix B: Handling a dismissal. - Notes. - Glossary. - For further reading. - Index. - About the subject adviser. - About the writer.