Winning with customers : a playbook for B2B / D. Keith Pigues, Jerry Alderman.
By: Pigues, D. Keith
.
Contributor(s): Alderman, Jerry D.
Publisher: Hoboken, N.J. : John Wiley, c2010Description: xxix, 429 p. : ill. ; 24 cm.ISBN: 9780470547991 (hbk.); 0470547995 (hbk.); 9780470768495 (ebk.); 9780470768501 (ebk.); 9780470768518 (ebk.).Subject(s): Customer relations -- Management | Consumer satisfaction | Customer services -- ManagementDDC classification: 658.812
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 5, BayNo 3 |
658.812 PIG 2010 (Browse shelf) | 1 | Available | SHTEx,30004,03,GR | 5000118659 | |
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 5, BayNo 3 |
658.812 PIG 2010 (Browse shelf) | 1 | Available | TBSxx,34003,03,CL | 5000104808 |
Includes index.