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Domestic travel and ticketing / Claudine Dervaes

By: Dervaes, Claudine.
Series: Travel training series: Publisher: Tampa, FL : Solitaire Pub., c2000Description: 232 p. : ill. ; 28 cm.ISBN: 0933143648.Subject(s): Airlines -- United States -- Reservation systems -- Handbooks, manuals, etc | Tourism -- Study and teaching -- United States | Tourism -- United StatesDDC classification: 387.712
Contents:
1. Introduction and domestic airline travel specifics. - 2. The OAG desktop flight guide. - 3. Introduction to computerization. - 4. Fares, fare research and construction. - 5. Reservations. - 6. ARC forms. - 7. Ticket examples and exercises. - 8. Ticket refunds and exchanges. - 9. PTAs, MCOs, and tour orders. - 10. Final topics and reviews and test.
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU

Floor 4, Shelf 12 , Side 1, TierNo 6, BayNo 3

387.74042 DER (Browse shelf) 1 Available SHTEx,70005,03,CL 5000048102

Includes index.

1. Introduction and domestic airline travel specifics. - 2. The OAG desktop flight guide. - 3. Introduction to computerization. - 4. Fares, fare research and construction. - 5. Reservations. - 6. ARC forms. - 7. Ticket examples and exercises. - 8. Ticket refunds and exchanges. - 9. PTAs, MCOs, and tour orders. - 10. Final topics and reviews and test.