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Risk issues and crisis management : a casebook of best practice / Michael Regester & Judy Larkin.

By: Regester, Michael.
Contributor(s): Larkin, Judy | Chartered Institute of Public Relations.
Series: PR in practice series. Publisher: London : Kogan Page, 2005Edition: 3rd ed.Description: xvii, 236 p. : ill. ; 24 cm.ISBN: 0749443820 (pbk.).Subject(s): Issues management | Social responsibility of business | Crisis managementDDC classification: 658.4056
Contents:
Part 1 Risk issues management: 1. Outside-in thinking - 2. Issues management defined - 3. Planning an issues management programme - an issues management model - 4. CSR: the new moral code for doing business - 5. An issue ingnored is a crisis ensured - 6. Implementing an issues management programme -- Part 2. Crisis management : 7. So it hits the fan - now what? - 8. Perception is the reality - 9. The media in crisis situations - 10. The legal perspective - 11. Planning for the unexpected - 12. Crisis communications management.
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU

Floor 4, Shelf 25 , Side 2, TierNo 3, BayNo 7

 658.4056 REG (Browse shelf) 1 Available SOMAC,37004,03,GR 5000037594

"CIPR, Chartered Institute of Public Relations."

Includes bibliographical references (p. 223-225) and index.

Part 1 Risk issues management: 1. Outside-in thinking - 2. Issues management defined - 3. Planning an issues management programme - an issues management model - 4. CSR: the new moral code for doing business - 5. An issue ingnored is a crisis ensured - 6. Implementing an issues management programme -- Part 2. Crisis management : 7. So it hits the fan - now what? - 8. Perception is the reality - 9. The media in crisis situations - 10. The legal perspective - 11. Planning for the unexpected - 12. Crisis communications management.