The Six Sigma leader : how top executives will prevail in the 21st century / Peter S. Pande ; foreword by W. James McNerney, Jr.
By: Pande, Peter S
.
Publisher: New York : McGraw-Hill, c2007Description: xii, 275 p. : ill. ; 24 cm.ISBN: 007145408X (hbk.); 9780071454087 (hbk.).Subject(s): Leadership | Organizational change | Organizational learning | Organizational effectiveness | Six sigma (Quality control standard)DDC classification: 658.4013 | Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Graduate Collection | Taylor's Library-TU |
Floor 4, Shelf 25 , Side 2, TierNo 1, BayNo 2 |
658.4013 PAN (Browse shelf) | 1 | Available | SHTEx,60001,03,GR | 5000042197 |
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| 658.4013 NIV 2006 Balanced scorecard step-by-step : | 658.4013 OAK Total quality management : | 658.4013 OAK Total quality management : | 658.4013 PAN The Six Sigma leader : | 658.4013 PAR 2010 Key performance indicators : | 658.4013 PAR 2010 Key performance indicators : | 658.4013 PLA Beyond six sigma : |
Includes bibliographical references and index.
Introction: a new standard for 21st-century leaders - 1. What is six sigma leadership? - 2. Change and constancy - 3. Certainty and doubt - 4. Speed and deliberateness - 5. Teamwork and independence - 6. Now, tomorrow, and next year - 7. Customer first ... and last - 8. Selling people, telling people - 9. Bringing six sigma leadership to life - Afterword: life under six sigma leadership - Index.