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Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance / Florence M. Stone.

By: Stone, Florence M.
Publisher: New York : American Management Association, c2007Edition: 2nd ed.Description: vi, 230 p. ; 24 cm.ISBN: 0814473857 (cloth); 9780814473856 (cloth).Other title: Coaching, counseling and mentoring.Subject(s): Mentoring in business | Employees -- Coaching of | Employees -- Counseling of | Employees -- Training ofDDC classification: 658.3124
Contents:
Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.
Item type Current location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU
658.3124 STO (Browse shelf) 1 Available GENLS,GENLS,02,GR 5000012677

Includes index.

Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.