Harvard business essentials : crisis management.
Contributor(s): Harvard Business School.Series: The Harvard business essentials series. Publisher: Boston, Mass. : Harvard Business School Press, c2004Description: xx, 138 p. ; 24 cm.ISBN: 1591394376 (pbk.); 9781591394372 (pbk.).Other title: Crisis management.Subject(s): Crisis managementDDC classification: 658.4056
|Item type||Current location||Call number||Copy number||Status||Notes||Date due||Barcode|
|Main Collection||Taylor's Library-TU||658.4056 HAR (Browse shelf)||1||Available||SHTEx,70002,03,GR||1000809066|
Includes bibliographical references (p. 127-130) and index.
Taking stock of potential perils : what could go wrong? -- Avoiding the avoidable : an ounce of prevention -- Contingency planning : preparing today for tomorrow's problems -- Crisis recognition : where there's smoke there's fire -- Containment : preventing a bad situation from becoming worse -- Crisis resolution : the road to recovery -- Mastering the media : make it your story -- Learning from your experience : gather lessons where you find them.