Measuring library performance : principles and techniques / Peter Brophy.
By: Brophy, Peter
.
Publisher: London : Facet, 2006Description: xxiii, 242 p. : ill. ; 25 cm.ISBN: 9781856045933 (hbk.); 1856045935 (hbk.).Subject(s): Public services (Libraries) -- EvaluationDDC classification: 025.58 Summary: "This important book is the first to provide an accessible account of current thinking and research on the evaluation of library services, both traditional and - importantly - electronic. Illustrated throughout with a range of internationally based examples across the different library sectors, it is structured to focus primarily on the intended service user (outcome and impact perspectives), then to look at service management (output and process issues) and the building blocks of services (inputs), and finally to draw together these strands by examining some of the broader frameworks for evaluation that have emerged."--Back cover.
| Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode | Remark |
|---|---|---|---|---|---|---|---|---|
| Main Collection | TU External Storage-LCS | 025.58 BRO (Browse shelf) | 1 | Available | GENLS,GENLS,03,GR | 1000517511 | Please fill up online form at https://taylorslibrary.taylors.edu.my/services/external_storage1 | |
| Teaching Resource | Taylor's Library-TU | 025.58 BRO (Browse shelf) | 1 | Available | GENLS,GENLS,03,GR | 5000021094 |
Browsing Taylor's Library-TU Shelves Close shelf browser
| 025.5677 INT 2008 An introduction to instructional services in academic libraries / | 025.5677 MAC 2012 Fundamentals of library instruction / | 025.58 BRO Measuring library performance : | 025.58 BRO Measuring library performance : | 025.58 USE 2012 User studies for digital library development / | 025.5874 GRI 2011 A strong future for public library use and employment / José-Marie Griffiths and Donald W. King. | 025.62 BOU 2011 Interlibrary loan practices handbook / |
Includes bibliographical references and index.
"This important book is the first to provide an accessible account of current thinking and research on the evaluation of library services, both traditional and - importantly - electronic. Illustrated throughout with a range of internationally based examples across the different library sectors, it is structured to focus primarily on the intended service user (outcome and impact perspectives), then to look at service management (output and process issues) and the building blocks of services (inputs), and finally to draw together these strands by examining some of the broader frameworks for evaluation that have emerged."--Back cover.