Rethinking reference : the reference librarian's practical guide for surviving constant change / Elizabeth Thomsen.
By: Thomsen, Elizabeth
.
Publisher: New York : Neal-Schuman, c1999Description: xviii, 291 p. : ill. ; 23 cm.ISBN: 155570364X (pbk.); 9781555703646 (pbk.).Subject(s): Reference services (Libraries) -- United StatesDDC classification: 025.52 | Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode | Remark |
|---|---|---|---|---|---|---|---|---|
| Main Collection | TC External Storage | 025.52 THO (Browse shelf) | 1 | Available | GENxx,GENxx,02,GR | 5000058335 | Please fill up online form at https://taylorslibrary.taylors.edu.my/services/external_storage1 |
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| 025.343 ISS Issues for the nineties : | 025.343 ISS Issues for the nineties : | 025.52 MUR 2011 The librarian as information consultant : | 025.52 THO Rethinking reference : | 025.520973 MUL 2012 Fundamentals of reference / | 025.524 CAS Reference and information services in the 21st century : | 025.524 GEO 2008 The elements of library research : |
Includes bibliographical references (p. 283-285) and index.
List of Figures. - Preface. - Acknowledgments. - Ch. 1 Reference: The Nature of the Busines. - Ch. 2 The Changing Role of the Reference Librarian. - Ch. 3 Communication Skills. - Ch. 4 Resources. - Ch. 5 Time and Space. Ch. 6 Questions, In and Out. - Ch. 7 Reference Librarians as Trainers and Pathfinders. - Ch. 8 Statistics Can Help Ensure Quality. - Ch. 9 World Wide Web: Challenges and Opportunities. - Appendix A Sample Reference Policy. - Appendix B Sample Survey Form. - Sources Cited. - Index. - About the Author.