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The professional services firm bible [electronic resource] / John Baschab, Jon Piot.

By: Baschab, John, 1968-.
Contributor(s): Piot, Jon, 1966- | ebrary, Inc.
Publisher: Hoboken, NJ : John Wiley, c2005Description: xxiii, 544 p. : ill. ; 24 cm.Subject(s): Service industries -- Management | Professions -- MarketingGenre/Form: Electronic books. DDC classification: 658 Online resources: An electronic book accessible through the World Wide Web; click to view
Item type Current location Call number Status Date due Barcode
658 (Browse shelf) Available

Accompanying CD-ROM includes an electronic library of documents, checklists, tools and spreadsheets, templates, links and files; also the following freeware applications: Adobe Reader, Microsoft Word Viewer, Excel Viewer, Microsoft PowerPoint Viewer, and OpenOffice.org.

Includes bibliographical references and index.

TSLHHL

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.