The impact of technology on services [electronic resource] / guest editor, Mark Davis.
Contributor(s): Davis, Mark
| ebrary, Inc.
Series: International journal of service industry management ; v.13, no. 1.Publisher: Bradford, England : Emerald Group Pub, c2002Description: 111 p.Subject(s): Service industries -- Management | Service industries -- TechnologyGenre/Form: Electronic books. Online resources: An electronic book accessible through the World Wide Web; click to view
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Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.