Dealing with an international clientele [electronic resource] : communications, diplomacy and etiquette / Meri Meredith.
By: Meredith, Meri
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Contributor(s): ebrary, Inc.
Series: Information services management: Publisher: München : Saur, 2004Description: xxi, 241 p.Subject(s): Reference services (Libraries) | Libraries and immigrants | Reference librarians -- Attitudes | Communication in library administrationGenre/Form: Electronic books. Online resources: An electronic book accessible through the World Wide Web; click to view
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Includes bibliographical references and index.
TSLHHL
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.