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The new public service [electronic resource] : serving, not steering / Janet V. Denhardt and Robert B. Denhardt.

By: Denhardt, Janet Vinzant.
Contributor(s): Denhardt, Robert B | ebrary, Inc.
Publisher: Armonk, N.Y. : M.E. Sharpe, c2007Edition: Expanded ed.Description: xv, 222 p. ; 24 cm.Subject(s): Public administration | Public administration -- United StatesGenre/Form: Electronic books. DDC classification: 351 Online resources: An electronic book accessible through the World Wide Web; click to view
Contents:
Public administration and the new public management -- The roots of the new public service -- Serve citizens, not customers -- Seek the public interest -- Value citizenship over entrepreneurship -- Think strategically, act democratically -- Recognize that accountability isn't simple -- Serve rather than steer -- Value people, not just productivity -- The new public service in action -- Conclusion.
Item type Current location Call number Status Date due Barcode
351 (Browse shelf) Available

Includes bibliographical references (p. 197-211) and index.

Public administration and the new public management -- The roots of the new public service -- Serve citizens, not customers -- Seek the public interest -- Value citizenship over entrepreneurship -- Think strategically, act democratically -- Recognize that accountability isn't simple -- Serve rather than steer -- Value people, not just productivity -- The new public service in action -- Conclusion.

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Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.