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Benchmarking the management of operations and information systems [electronic resource] / guest editor Siau Ching Lenny Koh and S.M. Saad.

Contributor(s): Koh, Siau Ching Lenny | Saad, S. M | ebrary, Inc.
Series: Benchmarking, an international journal ; 14, no. 1.Publisher: Bradford, England : Emerald Group Pub, c2007Description: 155 p.Subject(s): Benchmarking (Management) | Total quality managementGenre/Form: Electronic books.Online resources: An electronic book accessible through the World Wide Web; click to view
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Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.