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Business communication / Marty Brounstein ... [et al.].

Contributor(s): Brounstein, Marty.
Series: Wiley pathways.Publisher: Hoboken, NJ : John Wiley, c2007Description: xxx, 443 p. : ill., map ; 24 cm.ISBN: 047179077X (pbk.); 9780471790778 (pbk.).Subject(s): Business communicationDDC classification: 651.7
Contents:
Part I Foundations of business communication: 1. Understanding business communication - 2. Mastering communication skills - 3. Effective conflict resolution -- Part II The writing process: 4. Writing for business audiences - 5. Writing and revising business communications -- Part III Letters, memos, e-mail, and other brief messages: 6. Managing memos and e-mail - 7. Writing positive business letters - 8. Writing negative messages - 9. Writing persuasively -- Part IV Developing speaking skills: 10. Spoken communication - 11. Giving speeches and oral presentations -- Part V Reports and proposals: 12. Writing business reports - 13. Writing business proposals -- Part VI Employment messages: 14. Writing resumes and job letters - 15. Interviewing for employment.
Item type Current location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU
651.7 BUS (Browse shelf) 1 Available SHTEx,70002,03,AD 1000810291

Includes index.

Part I Foundations of business communication: 1. Understanding business communication - 2. Mastering communication skills - 3. Effective conflict resolution -- Part II The writing process: 4. Writing for business audiences - 5. Writing and revising business communications -- Part III Letters, memos, e-mail, and other brief messages: 6. Managing memos and e-mail - 7. Writing positive business letters - 8. Writing negative messages - 9. Writing persuasively -- Part IV Developing speaking skills: 10. Spoken communication - 11. Giving speeches and oral presentations -- Part V Reports and proposals: 12. Writing business reports - 13. Writing business proposals -- Part VI Employment messages: 14. Writing resumes and job letters - 15. Interviewing for employment.